Last Updated: 12/10/2025
We are proud to ship The Beautybox Hub products to beauty lovers around the world. This policy outlines how we handle shipping and delivery.
1. Processing Time
Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional events, processing times may take slightly longer.
2. Delivery Timeline
- Local (Nigeria):1–10 business days
- International:3-21 business days (depending on location and courier)
Delays may occur due to customs or courier issues beyond our control.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and package weight. We occasionally offer free shipping promotions, which will be clearly stated.
4. Tracking Orders
Tracking details will be provided via email or SMS (where available) once your order has been dispatched.
5. Customs and Import Fees
International customers are responsible for any customs duties, taxes, or import fees required by their local authorities.
6. Lost or Delayed Packages
If your package seems delayed or lost:
- Contact us immediately with your order details.
- We will work with the courier to resolve the issue.
- Refunds for lost shipments will be handled on a case-by-case basis.
7. Wrong Address Disclaimer
Please ensure your shipping details are accurate. The Beautybox Hub is not responsible for items delivered to incorrect addresses provided by the customer.
8. Contact
For shipping inquiries contact us @thebeautyboxhub01@gmail.com